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Specialized Services

Shipping Agency

Modalities

We offer a high-level service in all areas of  Agency relationships, acting as Full, Charterer’s, or Protecting Agents, apart from providing logistical support in the Husbandry and Advisory agent modalities.

We have a strong presence in the solid bulk sector in Rio de Janeiro and Itaguaí Port, whether agro or mineral, including support and maintenance of ships in fuel and oil bunkering supplies, spare parts, provisions, and crew movement.

Team

We have a duly qualified operations  team with an appropriate number of employees to provide the best possible service to our customers, following safety standards NR 7 and 9, with the proper use of PPE and strict compliance with the rules of the ports and private terminals where we operate.

The team is fully capable of issuing payment slips, opening  ship’s voyage files, generate import and export documentation, besides providing entry and exit passes, property registration, and reclassification for vessels. We can also  indicate reliable technical companies, inspections, approvals, certificates, spare parts clearance, among other services before competent authorities, such as ANVISA, Federal Police, MAPA, Customs, Antaq, Port Authority, OGMO, Merchant Marine, Maritime Court, and  Dock Company.

Relationship with the segment

Maintaining an excellent relationship with local authorities and entities is a goal and part of our routine.

Terminal and Project Cargoes

Furthermore, we also provide our  experience and assistance in the feasibility and management of project cargoes and terminals, pricing the costs involved throughout the process, adequate planning of operations with entities and business players, and accountability for project expenses.

Partners

We hire qualified partners with a good reputation for providing the best service.

Communication

According to the needs of each client, we maintain an assertive line of communication with line-ups, updated reports, navigation bans and alerts, tariff readjustments, and any event that may affect in any way the performance of operations or access to the port.

 

Selo Fenamar
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